Now spreading the word about your business has become easier with social media (Facebook, Twitter, Linkedin etc,). This is a very powerful medium if used correctly. Let us do it for you
When you get complaints from your customers about poor call center experience, it is frustrating. What is even more frustrating is you do "damage control" because your call center agents could not do a great job. However, you know that damage control is not the ultimate solution. If you had a good call center team to effectively handle your inbound or outbound calls, you no longer need to do damage control.
With Integra, you don't get ordinary call center agents. You get call center professionals who are experts in customer psychology. Our psychology trained call center agents focus on customer delight rather than mere customer satisfaction.
"Your business, your products and services - we will make it sound better"
Our call center agents are trained on customer psychology. This unique approach helps the agents to understand your customer moods and handle calls accordingly.
Delightful call experience
You get loyal customers when you provide them a delightful call experience. Our call center agents know how to win loyal customers for you.
Business hours or 24/7 support
Does your business require support around the clock or just during business hours? We have multiple options for you to choose from.
100% University educated agents
If you do not have agents with proper educational background, it could lead to unnecessary trouble. That's why all our agents are University educated.
Up to 30 concurrent calls
You never know when you will have many customers call at the same time. We have the ability to handle up to 30 calls at the same time.
Will not work for your competitor
Your trade secrets must stay a secret. Either with you or with us. That's why we will not work for your direct competitor.
100+ satisfied customers in USA, UK, Canada, Australia and more...
Our expertise
Pre sales support
Post sales support
Product enquiry support
Technical support
Complaint handling
Industry specific services
Your benefits
You can open your call center 24/7
You get trained call center agents
No large investments or overheads
Seasonal call volumes easily managed
Flexibility to ramp or down numbers
Up to 50% lesser cost than in house
I was convinced that outsourcing my call center would never work. How wrong was I? Davon Richards, New York
Integra's call center agents are dynamic. They know how to grasp customer's mood in seconds and handle them according to their mood. Stephen Warren, London
"We are much more than a call answering service. We can handle all your calls including enquiries, sales, delivery, customer support and more"
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Unique psychological approach ensures customer delight
